Refund Policy | Atlas Assistants

We want you to buy with confidence. This policy covers our digital products; Atlas Services engagements (including Atlas Executive OS and our executive assistant services) are covered separately (see below).

Digital Products — 30-Day Money-Back Guarantee

The following products come with a 30-day, no-questions-asked money-back guarantee:

Product	Price	Guarantee
The AI-Native Founder Workspace	$47	30 days from purchase
Founder Loops Pack (order bump)	$27	30 days from purchase
The Company Brain Sprint	$297	30 days from purchase

If you're not satisfied for any reason, email support@atlasassistants.com within 30 days of your purchase date with the email address you used at checkout, and we'll refund you in full.

Refunds are issued to your original payment method, typically within 5–10 business days of approval.
Each product is refundable independently — for example, you can refund the Founder Loops Pack and keep the Workspace.
One thing we ask: if something didn't work, tell us what. It's optional, but it helps us make the product better.

What Refunds Don't Cover

Third-party costs. Subscriptions you purchase from other companies to use our products (for example, an Anthropic/Claude plan) are between you and those companies — we can't refund them.
Promotional credits. If a purchase was credited toward another Atlas offer (for example, toward Atlas Executive OS onboarding), the credited amount is no longer separately refundable once applied.
Repeat purchases. We reserve the right to decline refunds where we see abuse of this policy — for example, repeatedly purchasing and refunding the same product.

Atlas Services

Our services — including Atlas Executive OS (our managed service) and our executive assistant services — are governed by the service agreement you sign at onboarding, including any guarantee, cancellation, and refund terms specific to your engagement. This consumer refund policy does not apply to Atlas Services engagements. Questions before you join: support@atlasassistants.com.

A Note on Chargebacks

If there's any problem with a charge, please contact us first — we resolve almost everything within one business day, and a refund from us will always be faster than a bank dispute. Charges appear on your statement as "YOUR ATLAS EA" or a similar Atlas descriptor.

Contact

600 Congress Ave, 14th Floor Austin, TX 78701, USA Email: support@atlasassistants.com Phone: +1 (201) 916-0755